{"id":326,"date":"2025-08-28T17:37:08","date_gmt":"2025-08-28T17:37:08","guid":{"rendered":"https:\/\/docs.qilowatt.eu\/docs\/connecting-the-device-to-wifi\/"},"modified":"2025-10-30T10:03:07","modified_gmt":"2025-10-30T10:03:07","password":"","slug":"connecting-the-device-to-wifi","status":"publish","type":"docs","link":"https:\/\/docs.qilowatt.eu\/en\/docs\/connecting-the-device-to-wifi\/","title":{"rendered":"Connecting the device to WiFi"},"content":{"rendered":"\n<h2 id=\"gspb_heading-id-gsbp-33d070f\" class=\"gspb_heading gspb_heading-id-gsbp-33d070f \">Introduction<\/h2>\n\n<div id=\"gspb_text-id-gsbp-ffbed71\" class=\"gspb_text gspb_text-id-gsbp-ffbed71 \">To use Qilowatt services, your device must be connected to your home WiFi network. This guide will help you connect your device for the first time or after a reset. <\/div>\n\n<h2 id=\"gspb_heading-id-gsbp-d2ff685\" class=\"gspb_heading gspb_heading-id-gsbp-d2ff685 \">Prerequisites<\/h2>\n\n<div id=\"gspb_text-id-gsbp-07e4b97\" class=\"gspb_text gspb_text-id-gsbp-07e4b97 \">\u2022 A Qilowatt device (e.g. Modbus R2) is available and functioning<br\/>\u2022 A Qilowatt account has been created \u2192 <a href=\"https:\/\/docs.qilowatt.eu\/en\/docs\/creating-a-user-account\/\" data-type=\"docs\" data-id=\"22\">Creating a user account<\/a><br\/>\u2022 A home WiFi network operating on 2.4 GHz<br\/>\u2022 WiFi SSID contains only Latin letters and numbers (max. 32 characters, no spaces or special characters)<br\/>\u2022 WiFi password is available<\/div>\n\n<h2 id=\"gspb_heading-id-gsbp-0a1059e\" class=\"gspb_heading gspb_heading-id-gsbp-0a1059e \">Step-by-step Guide<\/h2>\n\n<h3 id=\"gspb_heading-id-gsbp-ff1dbb6\" class=\"gspb_heading gspb_heading-id-gsbp-ff1dbb6 \">1. Connecting to WiFi (general guide)<\/h3>\n\n<div id=\"gspb_text-id-gsbp-253bada\" class=\"gspb_text gspb_text-id-gsbp-253bada \"><strong>1. Plug the device into a power outlet.<\/strong> <br\/>\u2022 The blue light will start blinking.<br\/><strong>2. On your smartphone, connect to the temporary WiFi network broadcast by the device.<\/strong><br\/>\u2022 The SSID will start with \u201c<strong>Qilowatt<\/strong>\u201d.<br\/>\u2022 Find it under your phones WiFi settings and connect to it<br\/><\/div>\n\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-0389ce7\" id=\"gspb_image-id-gsbp-0389ce7\"><img decoding=\"async\" src=\"https:\/\/docs.qilowatt.eu\/wp-content\/uploads\/2025\/08\/2-connect-to-device-wifi-300x278-1.webp\" data-src=\"\" alt=\"\" loading=\"lazy\" width=\"300\" height=\"278\"><\/div>\n\n<div id=\"gspb_text-id-gsbp-cf1dc70\" class=\"gspb_text gspb_text-id-gsbp-cf1dc70 \">\u2022 Video Guide<br\/><\/div>\n\n<div class=\"wp-block-greenshift-blocks-video gs-video youtube gspb_video-id-gsbp-1cd0f58\" id=\"gs-video-gsbp-1cd0f58\"><div class=\"gs-video-wrapper\" itemscope=\"\"><iframe class=\"gs-video-element\" data-src=\"https:\/\/www.youtube.com\/watch?v=V01gKeDQnhA\" data-provider=\"youtube\" data-autoplay=\"false\" data-playsinline=\"false\" data-controls=\"true\" data-loop=\"false\" data-mute=\"false\" data-overlay=\"false\" data-lightbox=\"false\" data-modestbranding=\"false\" data-suggested=\"true\" frameborder=\"0\" allowfullscreen=\"\"><\/iframe><\/div><\/div>\n\n<div id=\"gspb_text-id-gsbp-2a74c9f\" class=\"gspb_text gspb_text-id-gsbp-2a74c9f \"><strong>3. Once connected, a setup dialog will open automatically.<\/strong><br\/>\u2022 If it doesn\u2019t, open a browser and go to <strong><a href=\"http:\/\/192.168.4.1\">http:\/\/192.168.4.1<\/a><\/strong><br\/><\/div>\n\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-4318fa5\" id=\"gspb_image-id-gsbp-4318fa5\"><img decoding=\"async\" src=\"https:\/\/docs.qilowatt.eu\/wp-content\/uploads\/2025\/08\/4-setup-user-network-.jpg\" data-src=\"\" alt=\"\" loading=\"lazy\" width=\"599\" height=\"493\"><\/div>\n\n<div id=\"gspb_text-id-gsbp-1134733\" class=\"gspb_text gspb_text-id-gsbp-1134733 \"><strong>4. Fill in the following fields:<\/strong><br\/><strong>\u2022 Email <\/strong>\u2013 the same email used for your Qilowatt account<br\/><strong>\u2022 WiFi Network (SSID)<\/strong> \u2013 the name of your home WiFi network<br\/><strong>\u2022 WiFi Password<\/strong> \u2013 type your password (you can tick the white box next to &#8220;Password&#8221; to verify it\u2019s correct)<br\/><strong>5. Save the settings<\/strong><br\/>\u2022 Click the button <strong>Save<\/strong>.<br\/>\u2022 The device will now restart and connect to your home WiFi.<\/div>\n\n<h3 id=\"gspb_heading-id-gsbp-3694dd3\" class=\"gspb_heading gspb_heading-id-gsbp-3694dd3 \">Telia X2 router specifics<\/h3>\n\n<div id=\"gspb_text-id-gsbp-9b52c2d\" class=\"gspb_text gspb_text-id-gsbp-9b52c2d \">If you are using a Telia X2 (Technicolor DGA4330) router, you must adjust the router settings before connecting the device &#8211; deactivate the router&#8217;s 2.4GHz network 802.11n standard, allowing only 802.11b\/g connection:<br\/><strong>1. Connect your computer or smartphone to your home network (via cable or WiFi).<\/strong><br\/><strong>2.<\/strong> Open a browser and go to <strong><a href=\"tel:19216811\">192.168.1.1<\/a><\/strong>.<br\/><strong>3. Log in<\/strong>:<br\/><strong>\u2022 Username:<\/strong> <em>user<\/em> (default) <br\/><strong><strong>\u2022 <\/strong>Password:<\/strong> <em>Web Access Key<\/em> (printed on the bottom of the router)<br\/><strong>4. Open<\/strong> <strong>Advanced interface<\/strong>.<br\/><strong>5.<\/strong> From the menu, go to <strong>Wireless<\/strong>.<br\/><strong>6.<\/strong> Click <strong>Show advanced<\/strong>.<br\/><strong>7. <\/strong>Change the 2.4GHz WiFi mode to <strong>802.11b\/g<\/strong> (disable 802.11n support).<br\/><strong>8. Save the changes.<\/strong><\/div>\n\n<h2 id=\"gspb_heading-id-gsbp-91d2320\" class=\"gspb_heading gspb_heading-id-gsbp-91d2320 \">Result<\/h2>\n\n<div id=\"gspb_text-id-gsbp-331d796\" class=\"gspb_text gspb_text-id-gsbp-331d796 \">Your device is successfully connected to your home WiFi network and ready to be linked with the Qilowatt app.<\/div>\n\n<h2 id=\"gspb_heading-id-gsbp-8115488\" class=\"gspb_heading gspb_heading-id-gsbp-8115488 \">If it Doesn&#8217;t Work<\/h2>\n\n<div id=\"gspb_text-id-gsbp-b7b39ac\" class=\"gspb_text gspb_text-id-gsbp-b7b39ac \"><strong>\u2022 <\/strong>Make sure your home WiFi is working and operates on <strong>2.4 GHz<\/strong>.<br\/><strong>\u2022 <\/strong>Ensure that your WiFi name (SSID) does not contain special characters or spaces.<br\/><strong>\u2022 <\/strong>If you are using a Telia X2 router, follow the dedicated guide \u2192 <a href=\"https:\/\/docs.qilowatt.eu\/en\/docs\/connecting-the-device-to-wifi\/#gspb_heading-id-gsbp-3694dd3\">Telia X2 ruuteri erisus<\/a>.<br\/><strong>\u2022 <\/strong>If the device still doesn\u2019t connect, reset it and try again.<br\/><strong>\u2022 <\/strong>If the issue persists, contact our team: <a href=\"mailto:support@qilowatt.eu\">support@qilowatt.eu<\/a> <\/div>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":".gspb_text-id-gsbp-07e4b97,.gspb_text-id-gsbp-253bada,.gspb_text-id-gsbp-ffbed71{margin-bottom:0!important}#gspb_heading-id-gsbp-0a1059e,#gspb_heading-id-gsbp-33d070f,#gspb_heading-id-gsbp-d2ff685{font-size:var(--wp--preset--font-size--medium)!important;margin-top:50px;margin-bottom:10px}#gspb_heading-id-gsbp-0a1059e{margin-bottom:10}#gspb_heading-id-gsbp-ff1dbb6{font-size:18px;text-decoration:underline;margin-top:30px;margin-bottom:10px}#gspb_image-id-gsbp-0389ce7 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