{"id":324,"date":"2025-09-02T11:32:30","date_gmt":"2025-09-02T11:32:30","guid":{"rendered":"https:\/\/docs.qilowatt.eu\/docs\/subscription-renewal\/"},"modified":"2025-10-30T10:29:22","modified_gmt":"2025-10-30T10:29:22","password":"","slug":"subscription-renewal","status":"publish","type":"docs","link":"https:\/\/docs.qilowatt.eu\/en\/docs\/subscription-renewal\/","title":{"rendered":"New Subscription \/ Renewal"},"content":{"rendered":"\n<h2 id=\"gspb_heading-id-gsbp-c483d0c\" class=\"gspb_heading gspb_heading-id-gsbp-c483d0c \">Introduction<\/h2>\n\n<div id=\"gspb_text-id-gsbp-ad49c11\" class=\"gspb_text gspb_text-id-gsbp-ad49c11 \">An active subscription is required to use the Qilowatt service. If you wish to extend your subscription, you need to start a <em>new subscription<\/em> in the app. Note!   <strong>New subscription = subscription renewal.<\/strong><\/div>\n\n<h2 id=\"gspb_heading-id-gsbp-977bf49\" class=\"gspb_heading gspb_heading-id-gsbp-977bf49 \">Prerequisites<\/h2>\n\n<div id=\"gspb_text-id-gsbp-6bb7af6\" class=\"gspb_text gspb_text-id-gsbp-6bb7af6 \">\u2022 You have already joined the Qilowatt service and have had at least one active subscription<br\/>\u2022 Internet connection available<\/div>\n\n<h2 id=\"gspb_heading-id-gsbp-c7fcf88\" class=\"gspb_heading gspb_heading-id-gsbp-c7fcf88 \">Step-by-step Guide<\/h2>\n\n<div id=\"gspb_text-id-gsbp-f37b311\" class=\"gspb_text gspb_text-id-gsbp-f37b311 \"><strong>1.<\/strong> Log in to the <a href=\"https:\/\/app.qilowatt.it\/\" target=\"_blank\" rel=\"noopener\">Qilowatt app<\/a> and select <strong>\u201cSubscriptions\u201d<\/strong> from the menu.<br\/><strong>2. <\/strong>Click the <strong>\u201cNew Subscription\u201d<\/strong> button.<br\/>\u2022 Although this is a renewal, it is done by creating a new subscription.<br\/><strong>3. <\/strong>A pop-up window will open.<br\/><strong>4. <\/strong>Select from the drop-down menu:<br\/>\u2022 the device for which the subscription will be valid,<br\/>\u2022 the subscription period.<br\/><strong>5. <\/strong>Select payment method (<strong>bank<\/strong>).<br\/><strong>6. <\/strong>You will be redirected to the online bank, where you can confirm the payment.<\/div>\n\n<div class=\"wp-block-greenshift-blocks-video gs-video youtube gspb_video-id-gsbp-15900a9\" id=\"gs-video-gsbp-15900a9\"><div class=\"gs-video-wrapper\" itemscope=\"\"><iframe class=\"gs-video-element\" data-src=\"https:\/\/www.youtube.com\/watch?v=9OVSrbJKZ_4\" data-provider=\"youtube\" data-autoplay=\"false\" data-playsinline=\"false\" data-controls=\"true\" data-loop=\"false\" data-mute=\"false\" data-overlay=\"false\" data-lightbox=\"false\" data-modestbranding=\"false\" data-suggested=\"true\" frameborder=\"0\" allowfullscreen=\"\"><\/iframe><\/div><\/div>\n\n<h2 id=\"gspb_heading-id-gsbp-6730e2d\" class=\"gspb_heading gspb_heading-id-gsbp-6730e2d \">Result<\/h2>\n\n<div id=\"gspb_text-id-gsbp-7670ee6\" class=\"gspb_text gspb_text-id-gsbp-7670ee6 \">The subscription has been successfully renewed and the service will continue without interruption.<\/div>\n\n<h2 id=\"gspb_heading-id-gsbp-bdaf0d8\" class=\"gspb_heading gspb_heading-id-gsbp-bdaf0d8 \">If it Doesn&#8217;t Work<\/h2>\n\n<div id=\"gspb_text-id-gsbp-de2f4e0\" class=\"gspb_text gspb_text-id-gsbp-de2f4e0 \">\u2022 If the payment fails, check your online banking settings or try again later.<br\/>\u2022 If the problem persists, contact our team: <a href=\"mailto:support@qilowatt.eu\">support@qilowatt.eu<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"#gspb_heading-id-gsbp-977bf49,#gspb_heading-id-gsbp-c483d0c{font-size:var(--wp--preset--font-size--medium)!important}#gspb_heading-id-gsbp-977bf49{margin-top:20px}#gspb_heading-id-gsbp-c7fcf88{font-size:var(--wp--preset--font-size--medium)!important;margin-top:20px}.gs-video{position:relative}.gs-video-wrapper{position:relative;height:inherit;max-width:100%}.gs-video-header{text-align:center}.gs-video-header .gs-video-header-title{font-size:24px;line-height:1.3;font-weight:700;margin:0 0 15px}.gs-video-header .gs-video-header-description{font-size:16px;line-height:1.5;margin:0 0 25px}.gs-video video{display:block}.gs-video .gs-video-element,.gs-video .gs-video-wrapper iframe{width:100%;height:100%;object-fit:cover;border:0}.gs-video 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