device setup – Qilowatt https://docs.qilowatt.eu/en/ Thu, 30 Oct 2025 10:03:07 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://docs.qilowatt.eu/wp-content/uploads/2025/08/cropped-cropped-527027273_25002846699317774_491633004174988328_n-32x32.webp device setup – Qilowatt https://docs.qilowatt.eu/en/ 32 32 Connecting the device to WiFi https://docs.qilowatt.eu/en/docs/connecting-the-device-to-wifi/ Thu, 28 Aug 2025 17:37:08 +0000 https://docs.qilowatt.eu/docs/connecting-the-device-to-wifi/ Introduction
To use Qilowatt services, your device must be connected to your home WiFi network. This guide will help you connect your device for the first time or after a reset.

Prerequisites

• A Qilowatt device (e.g. Modbus R2) is available and functioning
• A Qilowatt account has been created → Creating a user account
• A home WiFi network operating on 2.4 GHz
• WiFi SSID contains only Latin letters and numbers (max. 32 characters, no spaces or special characters)
• WiFi password is available

Step-by-step Guide

1. Connecting to WiFi (general guide)

1. Plug the device into a power outlet.
• The blue light will start blinking.
2. On your smartphone, connect to the temporary WiFi network broadcast by the device.
• The SSID will start with “Qilowatt”.
• Find it under your phones WiFi settings and connect to it
• Video Guide
3. Once connected, a setup dialog will open automatically.
• If it doesn’t, open a browser and go to http://192.168.4.1
4. Fill in the following fields:
• Email – the same email used for your Qilowatt account
• WiFi Network (SSID) – the name of your home WiFi network
• WiFi Password – type your password (you can tick the white box next to “Password” to verify it’s correct)
5. Save the settings
• Click the button Save.
• The device will now restart and connect to your home WiFi.

Telia X2 router specifics

If you are using a Telia X2 (Technicolor DGA4330) router, you must adjust the router settings before connecting the device – deactivate the router’s 2.4GHz network 802.11n standard, allowing only 802.11b/g connection:
1. Connect your computer or smartphone to your home network (via cable or WiFi).
2. Open a browser and go to 192.168.1.1.
3. Log in:
• Username: user (default)
• Password: Web Access Key (printed on the bottom of the router)
4. Open Advanced interface.
5. From the menu, go to Wireless.
6. Click Show advanced.
7. Change the 2.4GHz WiFi mode to 802.11b/g (disable 802.11n support).
8. Save the changes.

Result

Your device is successfully connected to your home WiFi network and ready to be linked with the Qilowatt app.

If it Doesn’t Work

• Make sure your home WiFi is working and operates on 2.4 GHz.
• Ensure that your WiFi name (SSID) does not contain special characters or spaces.
• If you are using a Telia X2 router, follow the dedicated guide → Telia X2 ruuteri erisus.
• If the device still doesn’t connect, reset it and try again.
• If the issue persists, contact our team: support@qilowatt.eu

]]> Installing a thermostat https://docs.qilowatt.eu/en/docs/installing-a-thermostat/ Thu, 28 Aug 2025 17:37:08 +0000 https://docs.qilowatt.eu/docs/installing-a-thermostat/ Introduction
Qilowatt supports smart thermostats that help automate heating control. To install a thermostat, it must be connected to the power supply, configured on its display, and linked with the Qilowatt app.

Prerequisites

• Power supply must be turned off during installation
• Old thermostat is ready for removal
• New Qilowatt-compatible thermostat and temperature sensor are available
• Required tools (screwdriver, etc.)
• Optional: a Qilowatt account is created and the app is ready for linking → Creating a user account

Step-by-step Guide

Installation

1. The package includes the control unit and a waterproof temperature sensor. Suitable for a standard junction box with at least 25 mm depth (see dimension diagram).
2. Remove the thermostat screen from the frame: hold the screen and push the frame part about 5 mm downwards. Disconnect the cable connecting the two parts.
3. Connect the wires according to the scheme:
• 1 – heating element phase*
• 2 – heating element neutral*
• 3 – mains neutral
• 4 – mains phase
(* polarity is usually not important)
4. Pay attention to:
• Stranded wire ends must be crimped or soldered.
• For loads over 2000 W, the wire cross-section must be at least 2.5 mm².
• The heating device must be grounded.
5. Maximum allowed load: 16 A (approx. 3500 W at 230 V).
6. Install the thermostat into the junction box, connect the screen cable, and press the screen back into place.

Display indicators and basic settings

• Time, weekday, and current temperature are shown at the top.
• Period, target temperature, operating mode, child lock – indicated by icons on the display.
• The heating element indicator shows when the element is powered.

Setting the time:
1. Tap the clock icon → hours start blinking → adjust with arrow buttons.
2. Tap again → set minutes.
3. Tap a third time → select weekday.
4. Tap a fourth time → save the setting.

Operating modes

• Manual mode (hand icon) – press M until the hand icon appears, then set the desired temperature with arrow keys.
• Automatic mode (clock icon) – activates according to preset schedules.
To change presets: turn the device off, hold M and the clock button for 5 seconds.
Adjust values with arrows, move to next field with M.

Protection functions

• Anti-freeze protection: turns heating on below 5 °C and off above 7 °C.
• Overheat protection: activates by default at 60 °C.

Advanced settings

• Turn the device off, then hold M and the down arrow simultaneously.
• Allows adjusting device parameters and running initial setup.
• Exit the menu with the power-off button.

Linking the thermostat with the Qilowatt app

• Open the Qilowatt app.
• Add the device following the guide → Connecting the device to WiFi.
• Once linked, the thermostat can be controlled remotely according to schedules and temperatures set in the app.

Result

The thermostat is installed and configured. It can operate in both manual and automatic modes and can be linked with the Qilowatt app for remote control.

If it Doesn’t Work

• Check that the wires are connected correctly and grounding is in place.
• If the screen does not light up, make sure the power supply is on.
• If the Qilowatt app does not detect the device, follow the guide → Connecting the device to WiFi.
• If the issue persists, contact our team: support@qilowatt.eu.

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