---
title: Resetting WiFi settings
description: "## Introduction If your Qilowatt device cannot connect to your WiFi or you need to change the network, you can reset its WiFi settings. After the reset, the device can be reconnected to a new WiFi network. ## Prerequisites •…"
url: "https://docs.qilowatt.eu/en/docs/resetting-wifi-settings/"
updated: "2025-09-03"
category: Getting started
tags:
  - connection
  - internet
  - setup
  - troubleshooting
  - wifi reset
---

# Resetting WiFi settings

## Introduction

 If your Qilowatt device cannot connect to your WiFi or you need to change the network, you can reset its WiFi settings. After the reset, the device can be reconnected to a new WiFi network.

## Prerequisites

 • A device whose WiFi settings need to be reset
• Supported device models: **PG01 v2, SK01, 1PM PRO, S1 PRO, DUAL R2, TH16, POW R2, 3EM**
• Physical access to the device (button located on the device)

## Step-by-step Guide

 **1.** Press the device button **6 times at a moderate pace**.
**2.**The indicator light will start blinking – the device is now ready for WiFi setup.
**3.**Now you can connect your device back to your Wifi following the guide → [Connecting the device to WiFi](https://docs.qilowatt.eu/en/docs/connecting-the-device-to-wifi/)

## Result

 The device WiFi settings are cleared and it can be reconnected to your home network.

## If it Doesn't Work

 • Make sure you’re using one of the supported devices (see [Prerequisites](https://docs.qilowatt.eu/en/docs/resetting-wifi-settings/#gspb_heading-id-gsbp-877e181)).
• If the reset doesn’t start, press the button six times again at a calm, steady pace.
• If the problem persists, contact our team: [support@qilowatt.eu](mailto:support@qilowatt.eu)